In light of COVID-19, we are continuing to be of service to our community.
We are continuing to accept new patients, but will need to prioritize existing clients and sick patients when scheduling. All new clients MUST complete a registration form BEFORE the first appointment. Click here to access our Registration From:
A reservation fee is required to be placed as a deposit when scheduling an appointment. You must provide 24 hours notice if you need to cancel your appointment or your deposit will be non-refundable. If you need to cancel your appointment, we require you to send an email to info@vetvilla.com.
We are taking heightened safety
precautions to protect both yourself and our staff. We have adopted a curbside check-in process. Beginning April 18th, 2022, we began offering limited in person consultations. When you arrive at the hospital please wait inside of your vehicle and call 626-799-5900. Please notify us if you are here for an appointment or to pick up your pet or you pet's medication.
If you are arriving for a scheduled curbside appointment, a technician will come out to collect your pet and bring them inside of the hospital while you wait comfortably in your vehicle. We require you to wear a face-covering during any staff interactions, such as the exchange of your pet with the technician. Please limit the in-person interaction time with our staff during the exchange of your pet, to a brief interaction only. We will call you to discuss in-depth all pertinent information relating to your pet's care.
If you are arriving for a scheduled in-person appointment, please call 626-799-5900 to check in. When the team is ready for you to come into the facility, we will call you to come inside. We require you to wear a face mask while inside the hospital at all times.
We are only accepting payments using credit cards, Care Credit or Scratch Pay. We do not accept checks.
Please inform our staff if there is any possibility of COVID illness in your household in order for us to take the necessary precautions.
Thank you for your continued support, kindness and understanding during these challenging times.